How do I access my DHL locker?
To retrieve the package, the recipient visits the locker at their convenience, uses the access code provided, scans a QR code, or connects to the locker with a mobile app. After successful authentication, the door automatically unlocks.
How do DHL lockers work?
Collect parcels at a DHL Locker
Once you're at the locker, enter your code into the display and the parcel is yours! If something is not working correctly, or if you haven't received a pick up code, please contact us.
How can I collect my parcel from DHL?
How can I collect my parcel? Select either the 'Collect from DHL eCommerce UK ServicePoint' (if available for that location) or 'Collect from depot' options from our track a parcel page. The collection will be from the next working day.
Can I pick up my package at DHL facility?
To collect your shipment at a ServicePoint DHL eCommerce, you need your citizen card or a document proving your identity. In the event that you cannot lift it, you may authorize another person to do so in your place.
How do I pickup my package from a parcel locker?
What happens when your package is delivered to a parcel locker?
How do I collect items from parcel locker?
How long do parcels stay in Parcel Lockers?
What is a DHL parcel locker?
Do you need ID for a parcel locker?