How do I get my PSN backup code?
Go to your Profile page. Scroll down to Login & Security. Select "Change" under 2-Step Verification. Go through 3 steps to re-authenticate, change your mobile phone number, and enter the code to verify the new number.
How to change phone number for 2-step verification on PlayStation?
If you can't change your sign in method, contact PlayStation Support and provide your account details to recover your account.
How do I recover my PlayStation account?
You can only use each backup code once. They are not time-sensitive and will not expire, unless they are regenerated. For more information, see Two-step verification. If you have misplaced your list of backup codes, you can still view the list and regenerate it if necessary.
How do I find backup codes?
Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
Do PlayStation backup codes expire?
If you've forgotten your PlayStation account's email address or can no longer access it, you can still recover your account by contacting PlayStation Support.
Can I call PlayStation support?
Go to the 2-Step Verification section of your Google Account. Select Show codes. Select Get new codes.
How can I recover my PSN account without phone number?
Your two-step verification backup code lets you access your account if you're unable to complete two-step verification using one of your other verified methods. You received your backup code when you set up your account or when you enabled two-step verification. Your backup code should be stored somewhere safe.
How do I change my authenticator phone number?
If you're streaming a PlayStation Plus game, the saved data is stored on PlayStation Network. You can pick up your stream on another device and continue your game without taking any other steps.
How do I get to 2FA?
Voucher codes can only be used once. To check your transaction history, sign in to Account Management. Redeemed vouchers appear in the transaction details section. It isn't possible to transfer funds or content between accounts, so make sure to redeem your code on the correct account.
Can I recover my PSN account without email?
A: To enable 2FA on your PS4, first you will need to link your Sony Entertainment Network (SEN) account with your PS4. Then, go to the Security settings in your SEN account and turn on 2FA. You will then be asked to enter a verification code, which will be sent to your email or phone.
How can I recover my 2FA code?
How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
What is a backup code for 2-step verification?
If your goods develop a fault within the first 30 days after delivery, please contact customer service by using the chat functionality on the PS Direct website. For goods that become faulty after this period, please contact PlayStation Support via https://www.playstation.com/support/contact-us/direct/.
How do I recover my 2-step verification on Gmail?
If you can't receive the 2-step verification code by text or your authenticator app isn't working, you can still sign in using a backup code. You will receive ten codes that you can each use only once. You can use backup codes for both text message and authenticator app verification.
Does PlayStation save your progress?
If you lose access to your two-factor authentication credentials, you can use your recovery codes, or another recovery option, to regain access to your account.
Can you reuse PSN codes?
If you do not have any kind of mobile phone, then you can request a security key by contacting the IT Support team - see Google 2FA: Setting up a security key. Backup codes can be used as an additional/backup option, as these don't require a mobile phone - see Google 2FA: Additional authentication options.
Can you get 2FA on PS4?
You need to install the Google Authenticator app on your smart phone or tablet devices. It generates a six-digit number, which changes every 30 seconds. With the app, you don't have to wait a few seconds to receive a text message.
How do I talk to a PlayStation agent?
Select [Account Settings] from the account management screen. Select [Edit] next to sign-in ID. Enter a new sign-in ID (email address)for the sign-in ID (email address), then select [Continue]. A verification email will be sent to your new sign-in ID (email address).
How do I contact PlayStation direct?
Each account has a unique sign-in ID, which corresponds to a valid email address used to sign in to PSN. Email is the primary mode of communication between PlayStation and players, and is used to: verify your account. ensure that your details are protected.
How do I contact Sony?
Remove the device that has been lost or stolen from your account, and replace it with an alternative authentication method. If you only have one 2FA method set up on your account, you may need to set up another method first before your lost/stolen method can be removed from your account.
How do I log into my ps4 without verification code?
Websites usually give a recovery code to you when you enable 2FA on your account. Use your recovery code to get access to your account. If you don't have a recovery code go to the site's support and ask them to disable two factor authentication on your account for you.
Can you recover a 2FA account?
Find your lost backup code
Search your Android device for: Backup-codes-username. txt with your username. For example, if your username is google123, search for: Backup-codes-google123. txt .
How can I get 2FA without a phone number?
Causes of Not Receiving Verification Code Texts on Android
You provided the wrong phone number. Your text message inbox is full. Your phone is set to block messages from unknown senders. Your phone carrier is blocking the message.
How do I get my 6 digit 2FA code?
As in the Settings menu, in Safe Mode, you can choose Restore Default Settings to reset everything in the PS4 to its original software settings but keep your data.
Can you transfer PSN to another email?
Initialization of your PS4™ system restores system settings to default values. It deletes data saved on system storage and deletes all users and their data from the system.
Is my PSN ID my email?
As long as the account with playstation plus has that PS4 set to primary (Found in account management -> Set PS4 as primary) then you can share anything on that account with any other user on that PS4.
What happens if I lose my phone with 2 factor authentication?
Ensure that the code is still valid. Some codes have an expiry date listed on the voucher. Check the PlayStation Network Status page before entering the code.
How do I get backup codes for ps5?
Navigate to Signing in to Google and select 2-Step Verification. In the redirected browser window, sign in to your Google account. Tap Turn off, then confirm by tapping on Turn off again.
How do I find my 8 digit security code?
Scroll down to Login & Security. Select "Change" under 2-Step Verification. Go through 3 steps to re-authenticate, change your mobile phone number, and enter the code to verify the new number.
What is authenticator recovery code?
How it works. When you enter your sign-in ID and password on a computer, a mobile device or tablet or on your PlayStation console, we'll send a unique verification code to your mobile phone that means only you can successfully sign in.
How do I recover my 8 digit backup code?
You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
How to recover Gmail account without sending verification code?
If you sign up for a Sony Direct email invite, the [email protected] address will be the sender (so many people doubt it's real – but it is.
Why am I not getting my 2 step verification code?
If your goods develop a fault within the first 30 days after delivery, please contact customer service by using the chat functionality on the PS Direct website. For goods that become faulty after this period, please contact PlayStation Support via https://www.playstation.com/support/contact-us/direct/.
How do I recover my PS4 game data?
In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the product contains any such defect, Sony will either replace the product at no charge or refund the purchase price shown on your receipt from Sony or a Sony Retailer.
How do I reset my PS4 without losing data?
Where do I find my PSN backup code?
Does restoring PS4 delete everything?
Can you recover PSN account without email?
Can you transfer PSN membership to another account?
Do PS4 codes expire?
How do I redeem my 13 digit code on PlayStation?
How do I turn off 2-step verification?
Select Two-step verification under Password and security. Select Text message. Select Edit personal information. From here, you can add your new phone number.