What can you do to improve service quality?
Service quality is the degree to which a service meets or exceeds the expectations and needs of the customers. It is not only determined by the technical aspects of the service, such as reliability, speed, and accuracy, but also by the emotional aspects, such as empathy, responsiveness, and courtesy.
How do you improve business quality?
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How can a company improve its services?
What are the four 4 characteristics of a good customer service?