What is the shipment number on a DHL waybill?
Your new DHL Express air waybill will be identified by a unique 10-digit code known as your AWB number. It acts as the reference for your shipment in the event that you need to communicate with us for anything about your shipment!
How do I check my DHL package details?
You can easily track your shipment online with our track and trace tool – you'll know exactly where your DHL parcel is and when it's arriving. All you need is your shipment number. By entering the recipient's postal code, you'll see the sender and the recipient.
How do I find my DHL account number?
You can find your DHL Export Account ID and Import Account ID by logging into https://mydhl.express.dhl > MyBill (see screenshots below). Here you can find your account numbers.
Does DHL always have a tracking number?
If you have ordered a product from an online shop, the confirmation email or shipment notification often contains the tracking number or ID. If not, please contact your merchant or online shop. Please note that not all shipments have tracking numbers/IDs.
Is waybill the shipment number?
What is an air waybill (AWB)? An Air Waybill is more commonly known as your FedEx shipping label or tracking number; It contains all of the package information as well as its barcoding and the 12 digit number used to track your shipment on its journey.
What is shipment ID?
The Global Shipment Identification Number (GSIN) is a number assigned by a seller and shipper of goods to identify a shipment comprised of one or more logistic units that are intended to be delivered together.
Can I talk to a real person at DHL?
Our Customer team are available to help you Monday to Friday 7am - 8pm, Saturday 8am - 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. Take a look at ways you can contact our Customer Service team below.
How do I track my DHL international package?
Tracking of international parcels
The fastest way to track your package is to use the DHL website. Enter the number of your tracked international shipment to get an estimated delivery date and current location.
Can you find a package without a tracking number DHL?
If I do not have my tracking number, is it still possible to track my shipment? Yes, under certain conditions. We strongly advise you to make a record of your tracking number however, if you have the shipper's reference number, you can use our online Shipper's Reference Tracking service.
How many digits is DHL number?
A DHL Express tracking number is a unique 10-digit combination of numerical digits assigned to your shipments. It is also commonly referred to as an airway bill (AWB) number or waybill number. If you are the shipper, you can locate the waybill number on the shipment confirmation email or the shipment label.
How many digits are in a DHL account number?
To create a return label, simply tick on Print Return Labels and enter the 9-digit DHL import account number you have in the DHL settings window. Please note the following details: ・The DHL Import Account Number usually starts with the digit "9."
How do I pay for a DHL shipment?
Online via DHL MyBill
You can choose to pay with a credit card or transfer bank funds for all of your DHL Express export or import accounts. Online bill pay with DHL MyBill is the fastest, easiest way to receive, review and pay all of your export and import account invoices from one solution.
Why is my DHL tracking number not found?
Why is my tracking number/ID not working? Please make sure you entered the correct tracking number in the correct format (explanations and examples of national and international tracking numbers are further up this site). If your tracking ID is not working, please contact your shipper or online shop.
Can I pick up my package from DHL?
If you are expecting a shipment and it is for a ServicePoint, you will receive an email with the ServicePoint name where you can pick up your shipment as well as our partner's opening hours. If you would like to find the nearest ServicePoint so you can change your delivery, please see this page.
How long does DHL hold your package?
How long will the DHL ServicePoint keep my parcel? Fourteen days at most. As soon as your parcel has been delivered to a collection point, you'll receive a notification and we'll send you a first reminder after two days. You'll then have two weeks to collect it before it's sent back to the sender.
How do I get my waybill number?
The waybill number is assigned to a shipment by the shipping company. It contains information about the package's origin, destination, and contents. You can get the waybill number from The Courier Guy or the sender (if you are the recipient of the shipment). It is usually found on the shipping invoice or receipt.
Is the DHL waybill number the same as the tracking number?
The waybill is the same as the tracking number, so you should be able to track that way, otherwise, you're best off contacting DHL through their customer service channels. What happens if DHL delivers a package to the wrong address?
Why is my DHL waybill number invalid?
I received a message “Invalid Waybill” when using a tracking number. Why is this? If you have a tracking number that is different, the shipment may be handled by another DHL division. Track your shipment or contact Customer Service.
Where is the shipment number?
Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.
What does a shipment number look like?
It's usually between 8 and 20 digits long. You should have been sent a parcel number by your sender either when you ordered your goods, when your parcel was dispatched or on the day of delivery.
What is shipping tracking number?
A tracking number is a unique identification code assigned to a package or shipment that allows the sender, recipient, and carrier to track its progress through delivery. Tracking numbers can be composed of letters and numbers, and their format varies depending on the delivery service or postal service being used.
Do DHL deliver on Sundays?
To use these services, simply select the DHL Saturday Delivery option when you book your shipment. Delivery on Sunday is only offered for urgent shipments, and at high additional fees.
Can you hold a DHL delivery?
With DHL Express Holiday Hold, customers can request a vacation hold for packages. They will be held safely at the DHL Express service center during certain holidays or for a custom period of time.
Do DHL deliver on Saturday?
Yes! When you choose DHL Express, you can leverage our same day, next day or overnight delivery services with which you can request for urgent deliveries on weekends like Saturdays. We understand the need to send time-sensitive shipments, which is why we are available 24/7, 365 days a year.
Why is my DHL shipment on hold?
The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package's journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.
Does DHL use WhatsApp?
Our WhatsApp Digital Assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer your questions. Simply add the DHL Express WhatsApp number +37259120779 to your phone contacts and start a WhatsApp chat!
Does DHL require signature?
Whether we're delivering a parcel or pallet at a business, store, or institution, we always ask for a signature upon receipt. For home delivery to consumers, we only ask for a signature if the shipper has opted for this option. The signature is immediately displayed in track and trace.
What if my package has no tracking number?
If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number.
Can I get my parcel without tracking number?
Unfortunately, there are not a lot of courier companies that would have you locate your shipment with a name. You may also have all the additional details regarding the shipment but unfortunately, you cannot track a parcel without your tracking number if you only have the name.
Can I find my parcel without tracking number?
Can I track a parcel without a tracking number? No, you need a tracking or reference number to track your item.
What is a DHL code?
DHL refers to the HS code shipper provides on invoice. If the HS code is missing, customs will classify the product based on the customs regulations of the country, and DHL will follow customs' final decision.
How many digits is a shipping number?
How Many Numbers Does It Have? The most common USPS tracking number formats have 20 to 22 numbers. On the other hand, alpha-numeric tracking number formats also exist, especially in packages coming from overseas.
Can I track a package by address?
Can you track a USPS package by address? A USPS package has to be tracked using the tracking number, not the address to which it was sent. However, with the Informed Delivery service added to your USPS account, you can track packages you send as well as those sent to your address.
How do I get a valid DHL number?
The post number is generated automatically and is directly linked to your customer account, i.e. the number is not transferable. After registering, you can view the post number in your customer account or on your DHL customer card. You need the post number to receive parcels at a Packstation or a postal outlet.
How many digits are in a tracking number?
The most common tracking number format is 20 digits or a combination of 13 alphabetic and numeric characters, usually starting with 2 alphabets, following by 9 digits, and ending with "US". Some other less common formats may also exist, such as 10 digits.
What is the IBAN number for DHL?
The IBAN code is: GB71 MIDL 40021321096222 and the Swift Code/BIC Number is MIDL GB 2105Y.
Can I pay DHL in cash?
Do I need a DHL account to pay for shipments in MyDHL+? No, you can pay with a credit card or cash.
Does DHL text you?
DHL offers SMS (Short Message Service) notifications to customers as a convenient and fast way to keep track of their deliveries. Customers can opt-in to receive SMS updates about the status of their deliveries, including when the package has been picked up, is on its way, or has been delivered.
Does DHL accept pay on delivery?
It means paying for the order to the courier after receiving the package. Sometimes this is a prerequisite for finalizing a deal. In such a situation, it is advisable to use cash on delivery shipping at DHL PaczKING, as it guarantees security for both the buyer and the seller.
Can I talk to a real person at DHL?
Our Customer team are available to help you Monday to Friday 7am - 8pm, Saturday 8am - 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. Take a look at ways you can contact our Customer Service team below.
Does DHL always provide tracking number?
If you have ordered a product from an online shop, the confirmation email or shipment notification often contains the tracking number or ID. If not, please contact your merchant or online shop. Please note that not all shipments have tracking numbers/IDs.
How do I track my DHL international package?
Tracking of international parcels
The fastest way to track your package is to use the DHL website. Enter the number of your tracked international shipment to get an estimated delivery date and current location.
Can I ask DHL to hold my package?
Selecting an option will immediately send a memo to our operations team and they will take the necessary actions as per your request. For example, if you select vacation hold, they will put the shipment in a temporary storage area within our facility until the date you have indicated.
Where can I collect my DHL parcel?
You can find your closest depot, using our depot finder below. Simply enter the postcode of your business premises and we'll show you your nearest DHL eCommerce UK depot. If you are planning to collect a parcel, we also give opening times, the depot address and directions below so you can plan your visit.
How many times will DHL try to deliver a package?
DHL will make 2 delivery attempts before placing the shipment on hold. They will then try and contact you to let you know that the delivery was attempted and determine if the package should go back for a 3rd attempt or if the receiver would like to pick it up from the depot.
Does DHL notify you before delivery?
Can you notify me when my driver is about to deliver? On the day of delivery you are able to select to receive a 'You're next' notification when the driver is one stop away, typically 5-15 minutes before the delivery.
Is waybill the shipment number?
What is an air waybill (AWB)? An Air Waybill is more commonly known as your FedEx shipping label or tracking number; It contains all of the package information as well as its barcoding and the 12 digit number used to track your shipment on its journey.
Is DHL waybill the same as tracking number?
The waybill is the same as the tracking number, so you should be able to track that way, otherwise, you're best off contacting DHL through their customer service channels.
What is the difference between shipment number and tracking number?
Yes Tracking number, Shipping number, AWB numbae and Air Way bill number are one and the same thing in Courier Industry.
How do I find my waybill number?
The waybill number is assigned to a shipment by the shipping company. It contains information about the package's origin, destination, and contents. You can get the waybill number from The Courier Guy or the sender (if you are the recipient of the shipment). It is usually found on the shipping invoice or receipt.
Why is my shipping number invalid?
You may not actually have a package. If your tracking number is invalid, either you have mistakenly been given incorrect information, made a mistake inputting it, or possibly were given a fake tracking number.
Why is my DHL tracking number not found?
Why is my tracking number/ID not working? Please make sure you entered the correct tracking number in the correct format (explanations and examples of national and international tracking numbers are further up this site). If your tracking ID is not working, please contact your shipper or online shop.
What does a shipment number look like?
It's usually between 8 and 20 digits long. You should have been sent a parcel number by your sender either when you ordered your goods, when your parcel was dispatched or on the day of delivery.
What is a shipment ID number?
Explanation. A shipment ID code is a reference ID that is provided by the shipper with the Bill of Lading or Shipping Instructions.
What is shipment code?
Defining shipping codes. Shipping codes are used to group shipping charges together. For example, all oversized items could be assigned the same shipping code, Oversized. All fragile items could be assigned the shipping code Fragile. All perishable items could be assigned the shipping code Perishable.
Is order number same as shipping number?
No. The order number is assigned by the company selling the product. The tracking number is assigned by the shipping company that will be delivering the product.
What information is on the DHL waybill?
The waybill will include important details like the sender's and recipient's name and address, the package's contents, and who is liable to pay the duties and taxes.
Is DHL waybill the tracking number?
A DHL Express tracking number is a unique 10-digit combination of numerical digits assigned to your shipments. It is also commonly referred to as an airway bill (AWB) number or waybill number. If you are the shipper, you can locate the waybill number on the shipment confirmation email or the shipment label.
How do I find my 10 digit DHL tracking number?
Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.
How do I track a shipment by waybill number?
To find your AWB number or to track an AWB number, simply enter your AWB number onto the global shipment tracking website Ship24's homepage and begin tracking your package worldwide with one of the most comprehensive shipment tracking tools available.