Why do so many people use Amazon?
A January 2020 survey revealed that fast and free shipping was the most popular reason for U.S. online users to shop via Amazon. The e-commerce platform's wide range of products was ranked second was almost 69 percent of respondents stated it was a reason for them to purchase on Amazon.
What is so good about Amazon?
It is known for its high-quality products and its excellent customer service. Amazon has a reputation for being reliable and for delivering on its promises. When customers order from Amazon, they know that they will receive their order on time and that they will be satisfied with the product.
Do people still buy from Amazon?
In 2022, Amazon was ranked the most trusted brand by US consumers. Amazon ships to customers in more than 100 countries and regions. Customers complete 28% of Amazon purchases in 3 minutes or less and 50% of purchases in less than 15 minutes.
How do customers feel about Amazon?
72% of consumers trust Amazon when shopping online.